How to: deliver projects on brief, on time & on budget.

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Welcome back 21st Century Kid.

Let’s start a new journey on the digital marketing world,
shall we?

So last post I presented you my favorite digital marketing creative. Indeed, once we have all the results of a given campaign, it seems fairly easy and stress-free the path in which the team has gone through to reach such a successful campaign. But truth be told, the path to get to this success is long and demanding.


As a matter of fact, I believe that more than merely having a great idea, producing a successful project depends more on the ability of adapting to change, of planning and, above all things, of delivering results on time and on budget.

But how we do that?

Well, first and foremost it is needed for us to understand that a project is a temporary work – which means that it has a beginning and an end – that has fixed goals and missions. More than that, it is important to have in mind that managing a project means acting in way to achieve the proposed objectives within the determined – meaning actively working within the parameters restrictions of deadlines and costs (budget).

Thus, the job of a good project manager is to ensure that these goals will be reached despite the constraints of resource and time. And these are my tips to you my 21st Century kid…for you to be a great project manager.

• Have specific goals.

Again, last post, I pointed out that one of the reasons why catchachoo campaign was so successful is due to its specific goals. To me this is basic marketing strategy as having specific goals means knowing the project’s milestones and, thus, having a proper mission. And having those means not diverting the path to achieve them and thus not overspending money or time.

• Also have a methodology.

Adding to the previous point, having a methodology means having more control over the resources that will be used in the project. And to me, controlling the process is the best way to make it more effective – as it will, most likely, mean projects’ delivers with higher accuracy rate in terms of time and costs. Indeed a good use of a methodology is important because it helps avoiding practices that can in the future lead one to failure. One good example of a methodology that has been use lately is IBM’s RUP – Rational Unified Process. It is indeed quite interesting and worth having a look kid.

• Define project scope and detail activities.

You heard me kid, use and abuse the use of WBS!!! Work Breakdown Structure should be your best friend in this journey. That because after defining your scope – which is highly important because it permits the team to understand the delineations of the project and draw a line between what should be done and what shouldn’t – you will need to work closely with your WBS’ charts in order to thoroughly detail every and each person/teams’ activities.

Now communicate!!!

Communication is the most important element of any kind of project, relationship or environment. Why is it so essential? Well, in order for you to understand this better, I will (temporarily) give my dm-clickthrough voice to Rita Mulcahy – an expert in advanced project management. She has excellent communication skills and thus explains more succinctly and brilliantly the importance of communication for a project.



• Know your team and every one else involved on the project.

Everyone involved in the project is known as “stakeholders”. It is them you have to know, they are the ones that you have to work it, and – most importantly – they are the ones you have to please. Knowing the interests of all those involved means delivering more effective and accurate projects.

Project Agency research shows that those projects where stakeholders are identified and well managed deliver better project results than those, which take little or no account of this important group.
Ron Rosenhead is an expert in project management.

• Develop a chronogram together with those “who get their hands dirty”.

This one is more focused on the project manager’s role, but the core idea here is of interconnection among every sub-team. To me the main way of developing a successful agenda – and thus delivering the project on brief, time and budget – is to do it alongside those who “actually work” on it. That because an effective chronogram means identifying specific tasks required, estimating time required to complete, and who will perform each task and how can one do it without interacting with those involved? Thus, please be sure to include your project team – and sub-teams – when estimating the work effort required in completing each task, and indeed the whole project.

• Monitor – identify and reduce – the risks and be pro-active!!!

Now that everyone knows that to do, it is highly important to identify risks that may prevent the successful development of the project. So many projects have failed because something “unexpected” happened, you do not want to be one of those! “You need to ensure these unexpected things (risks) are identified early in the life of the project and managed effectively.” (Rosenhead) Again, use and abuse of typical project management tolls. Draw GANTT charts, several of them – in post-it, online, by hand, it does not matter –, they are a great help in foreseen possible threats and risks; and thus a great way of preventing the project’s failure in relation to its’ parameters.

• Have a formal beginning and ending of the project.

I know that I have been, throughout this blog’s life, harping on some things about project management and campaigns, but understand 21st Century kid that if I do so is because they are indeed something important to be taken into consideration. One example of this is my recurrent idea that one must evaluate project’s results. Having a specific beginning to a project is important, but having a explicit end to it is much more important one as it is only then that one will know for sure if the project achieved its goals within the time and budget constrains. And that is precisely what will differentiate an extremely to a successful one, an “ok” one and, obviously, successful campaigna failed one.

There we are. Are you now ready to develop a successful project that will be delivered succinctly, on time and on budget? I am sure you are!

Good luck in any project you create in your life 21st Century kid.

Let me know how they go and please don’t forget to always share your thoughts with me.

Bonus Track

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Hello again 21st Century Kid,

Last post
I was talking about my – beloved –
Catchachoo campaign and I felt unsure if I should have posted another video or not…and decided for the latter as felt like, with all the objectives and numbers, it might have been too much.

However, I still have the feeling that I should give a
face to the wonderful creators of this campaign. So this is Charlie Osmond, Strategy Director of FreshNetworks. The head – one of the several I believe – behind Catchachoo:



More than knowing who created the campaign, this video is
reallyyyyy good to understand the whole process of creating a successful campaign. Osmond points out some – not all, ok – of the stages the creative team went through. More than that, it gives – at least it gave me – a better sense of how they think, how they connect the ideas, how was their PR reception, how they understand (and take into consideration) the audience...it truly gives an idea of what is like to be a marketer.

Hope you guys
liked the video and the whole campaign as much as I did.

See you in the
next journey!

What is: my favourite digital marketing creative ever and why.

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Hi there 21st Century Kid,

So if there is one thing that you should know about me is that I am slightly addicted to shoes. Truth be told I dislike being a walking cliché but when it comes to this, I am a truly Sex in the City type of girl. Hence this week's post, on my favorite digital campaign, could not be on anything else but…shoes!



Jimmy Choo’s “Catch a Choo” campaign. A simplistic plain idea that turned the head of many shoe addicted women in London last year.

The idea was simple: a pair of Jimmy Choo’s trainers would check into, using Foursquare, various venues – some of the most exclusive and fashionable places in London – and all the hunters had to do is to track them down and take hold of the trainers while still checked in at that venue…and if one managed to do so, then that pair would be theirs!

But why do I find this campaign to be so appealing and indeed my favorite one so far?

Well, firstly because of the simple fact that the idea is so simple. Basically what they needed was a pair of trainers and three catchachoo profiles – on Foursquare, Facebook and Twitter.

Secondly because it had very specific goalsto generate significant online buzz/coverage about the new trainer collection; get people talking about the new trainer range online and offline; encourage interaction with the Jimmy Choo brand; increase offline press coverage about the new trainer range; increase online positive sentiment, and positive mentions, about the Jimmy Choo brand as a whole and increase sales from the new trainer range – and to me this is the core point of any campaign that truly wants to be successful.


And lastly, but definitely not least, this campaign is my favorite one because it achieved all its ambitions and it was indeed extremely successful.
“The Jimmy Choo Trainer Hunt, CatchAChoo, has been a real success in terms of achieving our key objectives for the campaign. The campaign not only generated successfully traditional offline media coverage, it also spread the online word-of-mouth about our new Jimmy Choo Trainer collection. We have been pleased at how it has increased the level of interaction with our brand, and with trainer sales in-store increasing as a direct result of the campaign, we are very pleased that FreshNetworks’ strategic approach has helped generate real ROI.”
Joshua Schulman, CEO of Jimmy Choo
The results? Well…
  • 4,000 individuals participated in the Jimmy Choo trainer hunt on Foursquare, Twitter and Facebook in just under 3 weeks.
  • The competition details were viewed on Facebook 285,000 times.
  • The campaign was mentioned over 4,000 times on Twitter.
  • 1 in 17 of all users of Foursquare in London were following the Jimmy Choo trainer hunt online.
  • 250 different blogs covered the Jimmy Choo trainer hunt.
  • The Jimmy Choo trainer hunt was covered by Reuters, The Evening Standard, PR Week, Marketing magazine, Vogue, The Irish Daily Mail and Brand Republic to name but a few press and magazine titles.
  • The Jimmy Choo trainer hunt was the most clicked on story on PR Week’s news site and the second most clicked on story on Marketing’s news area during the week the story was published.
  • Daily trainer sales in-store went up 33% after The Evening Standard covered The Jimmy Choo trainer hunt.
  • Influential social media blog Mashable covered the Jimmy Choo trainer hunt because of the unique use of Foursquare and the fact that a luxury brand had engaged whole heatedly with social media, helping to spread word-of-mouth about the new trainers among a new audience.
  • Positive mentions of the Jimmy Choo brand increased by almost 40% as a result of the campaign (measurements taken between 19th April – 6th May).
Overall, going beyond my shoe addiction, how can one not find this – Jimmy Choo’s first social media campaign – creative campaign at least interesting?

If you agree with me and want to see more on the campaign do not forget to check FreshNetworks’ website.

And please remember to always share your thoughts with me.

How to: select the most appropriate channel to reach digital natives?

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So we meet again
21st Century Kid.

Welcome back.

How have you been?

This week I am here to
try to understand what I have been trying to do for the past 3 weeks. Complicated? Perhaps but let me take you through. I am here today to find the most suitable way to reach you. A way to try to understand you, to amuse youto impress you.

But, firstly, who are
you?

You are the
ultimate digital native kid. Born after the 1980’s, you are the one who likes to receive information quickly and from multiple sources. Who loves multitasking and indeed have this incredible ability to process – in parallel – information quickly. Not much into reading, you dislike texts and are much more attracted to pictures, sounds and videos. You love hyperlinked sources and real time interaction, but above all things…you are drawn by instant, relevant and fun “learning”.



Ok, now how can I
reach you? How to select the most appropriate channel to reach digital natives?

The answer to this is tricky. It is a
two-way road: if on the one hand, it is easier to find digital channels that are more suitable for digital natives rather than immigrants; keeping their attention and interest is what is truly challenging.

Still, Don Tapscott in his book “Grow Up Digital” finds the perfect way to
understand them and thus to find a way into digital natives’ hearts. According to him, in order to select an appropriate channel to reach them, one needs to keep in mind that digital native:

  • Like freedom – freedom of choice, freedom of expression, any and all kinds of freedom.
    “Choice is like oxygen to them”
  • Like to make things, and everything, their own – customization and personalization is their primarily motto.
  • “[A]re the new scrutinizers”.
  • Like entertainment and have a playful mentality – digital natives would love to be able to play in their education, work and social life.
  • Like to collaborate, discuss and share their thoughts.
  • Like, and have the need for, speed – due to their shorter attention spam.
  • And above all…they are the innovators.

So if a channel offers freedom of choice, has the option of being “personal”, is fun, interactive and innovative, it will
most certainly be appealing to digital natives.

And
examples of these are everywhere in today’s wide web. From Yahoo to YouTube, passing through Facebook, mobiles apps, twitter, messenger, Wikispaces and blogs – yes, me! – it is all around.

The truth, 21st Century Kid, is that the world is now
your invention. You are the one who gives it a meaning; you make it beautiful; you…you cover it with color.

It is all….
you!

So please keep improving it and do not forget to – as always –
share your thoughts with me.

See you in the
next journey.

TOP 10: Considerations for an effective online marketing strategy.

1 comments
Ready for another journey 21st Century kid?

I guess by now you already realized that Digital Marketing is not a precise science. It is a vast world, a flexible area that is in constant change…that we all need to keep up with.

As said before, attention is becoming increasingly scarce. For that reason, Digital
Marketing has today new and different forms of attracting users' attention: videos, social networks, interactive websites, iPhone apps, the list is endless. And the truth is that, with the advantage of the Internet and new technologies – like smartphones and iPad –, digital marketing has today an even bigger role on a company’s Marketing strategy. Especially those who want to stand out.

Now, 21st Century Kid, picture you as a marketing director. How would you produce an effective online marketing strategy? What would you take into consideration to make it a success?

This are my ideas on what should be taken into consideration. Join me.

1. Know your audience:
Know your audience! They are the single most important think in any marketing strategy. Without them, nothing else matters and you won’t go anywhere. Getting to know who is your target is the best way to understand its needs and thus produce an effective campaign.

2. Also know your client and competitors:
Knowing your audience is only one side of the equation. In order to develop a successful marketing strategy one should always know exactly who their client is, and most importantly, know who their competitor is. Two simple but extremely important points: using your knowledge about your client’s image and its motto as a way of associating your product to your audience; and by knowing your competitor, you also learn how to differentiate and stand out from them.

3. Total integration:
Digital marketing is only a part of a companies’ general marketing strategy and thus cannot be developed separately. The marketing is one, the main concept is the same, and it is only the actions that are applied to different mediums. And each medium offers a differential, something that should and must always be explored as a mean to boost a campaigns’ outcome.

4. Search Engine Optimization:
Search engines are the opening doors to current online marketing, after all, better than announcing is being found.
“Search engine optimizers are the future’s most successful real estate tycoons. Our formidable capabilities have provided us with an incredible opportunity to gather great viewers at an inexpensive cost.”
Top search results show more credibility and value to the users. Use it on your advantage.

5. Be relevant and consistent:
Adding to the SEO idea comes this: if your website (or blog) is relevant and easily found in search engines it is a great start. But it cannot stop there. Your website, blog, campaign must have a good content and reach the audiences expectations – it must be consistent!

6. Social Networks and Banners:
The new and the old channels are here to be used. Social networks are a great – new and hype – way to put interactive content into practice. Especially among young users, it should be intensely used. And banners, although seen as an old medium, it is still a good way to draw the audiences’ attention; it generates traffic and also creates an important interactive relationship with users.

7. Be mobile:
Explore what is the best in mobile devices! Smartphones and tablets are now reality, thus having a proper digital marketing strategy that is adapted to these mediums is hugely important. As I said, digital marketing is in constant change, and a good strategy must keep up with it, adapt. It is the best way to evolve and stand up from all the others.

8. More interaction:
Integration between company and audience is fundamental! Digital marketing means two-way involvement, it is more than just communicate, a company must listen and create a relationship with its clients and audience. Only then a marketing strategy can be consider fruitful.

9. Entertainment:
Make it fun, unique and even controversial if it suits. Everything that is interactive and entertains attracts audience and consumer – which makes them spend more time interacting with the brand and eventually, enhances results. Use and abuse of blogs, games, applicative, social networks…they are the best interactive tools on today's online world.

10. Test, measure and optimize:
Measuring results with online tools such as web analytics is a must have consideration for any online marketing strategy. With CTR (Click Through Rate) and other sots of tools, online actions can be measured and worked on. Use the advantages of Internet in your favor, they are a great way to improve ones campaign, to boots results and to help on the planning of new and future strategies.

Ok, let me stop writing now and show you some examples of innovative and successful online marketing so you can see – if not all, at least – some of these points being put in action.


So, what did you think about the examples? Did you like it? Were you able to see my considerations on it? As always, please share your thoughts with me.

See you in the next trip kiddo.